Last updated: January 2024
1. Acceptance of Terms
By visiting Lucky Pet's & Aquarium (physically or online) or using our services, you agree to these Terms of Service. If you do not agree, please refrain from using our services.
2. Products and Services
We offer pets (dogs, cats, fish), aquariums, accessories, medicines, and home grooming services. All product descriptions and prices are subject to change without prior notice.
- All live animals (pets and fish) are sold in good health and cannot be returned after purchase unless there is a documented health issue within 24 hours.
- Accessories and medicines may be exchanged within 7 days if unused and in original packaging.
- Aquarium tanks, once installed, are non-returnable.
3. Pricing
Prices displayed or communicated via WhatsApp are in Indian Rupees (INR) and include applicable taxes. Prices for live animals may vary and are subject to availability.
4. Home Grooming Service
Our home grooming service requires prior appointment booking. Cancellations must be made at least 2 hours before the scheduled appointment. We reserve the right to refuse grooming service for aggressive animals for the safety of our staff.
5. Pet Health Disclaimer
While we ensure all pets are healthy at the time of sale, we strongly recommend a veterinary check-up within 48 hours of purchase. We are not liable for health issues arising from improper care after purchase.
6. Limitation of Liability
Lucky Pet's & Aquarium is not liable for any indirect, incidental, or consequential damages arising from the purchase or use of any products or services.
7. Governing Law
These terms are governed by the laws of India. Any disputes shall be subject to the jurisdiction of courts in Nellore District, Andhra Pradesh.
8. Contact
For any questions, please WhatsApp or call us at +91 79816 57720.
